The tongs are an important accessory for working with charcoal.
- Order before 5 pm is eligible for same-day delivery (Dubai, Sharjah and Ajman). For other orders - next-day delivery.
- Delivery 7 Days a Week include public holidays.
- We make every best effort to ship your order on the same or next day. An emergency situation or severe weather condition may cause a delay in the shipment.
- Free delivery for orders over AED 500. If an order less than AED 500 delivery cost AED 30
- Customers can choose standard or expedited delivery. Additional fees will be notated on the checkout depending on the service chosen.
- The company does not ship "signature required". Customers are responsible to have someone available to receive items when shipped.
- Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed. Shipping fees are non-refundable. The original shipping fee will be deducted from your refund.
- Courier will hand in your delivery when you provide your Emirates ID / Passport and pay the total invoice amount.
- You must be over the age of 18 to place an order. If you are underage and you place an order, you will lose your money, guaranteed.
- The customer can make a refund if he did not damage the packing.
- The customer should pay AED 20 for courier services only.
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